Overview
In this article:
FAQs for the HyperPulse AssetHawk Device
| Question | Answer |
| Can I use the USB-C to power the device? | No, the USB-C is only for programming and configuration of the device only. |
| Can I update the firmware over the air? | No, firmware updates are only completed using the USB-C cable or via Bluetooth. Configuration changes can be done OTA |
| What batteries are required? | 2 x AA Lithium Batteries are required |
| Can I use this indoors? | No, the unit is designed to be used outside with clear view of the sky. |
| Can the device be placed anywhere outside? | The device needs clear line of site to the stationary satellite. You can use our tool (link here) to check your location and the direction to the satellite and angle that is needed. |
| Can I mount the device at an angle? | The device must be installed on a flat surface with the antenna pointed to the sky for optimal performance. The device may not provide the best results mounted in different orientations or at slight angles |
| How long will the batteries last? | Daily location reporting – 10 years Movement-based reporting - 5 years Hourly location reporting– 1 year *Movement-based estimates are based on 2 hours of movement, occurring 5 days a week, with location updates every 5 minutes, uploads every 30 minutes and daily reporting when not in motion |
| Can I place the unit inside other housing? | The unit can be placed in other plastic housing. Metal housing cannot be used as that will block the signal to the satellite |
| Can I use my own SIM card? | At this time you must use the Myriota provided SIM card. |