In this article:

Documentation

Desktop Application

The AssetHawk Desktop Tool can be used to update the firmware and configuration of your AssetHawk devices.

Firmware

Please refer to Device Manager for the latest firmware files for the AssetHawk.

Changelog

Device v1.3.2 (BLE 1.2.1) - October 2026

Hybrid cellular and satellite connectivity

• Uses cellular (TN) where available and switches to satellite (NTN) automatically when it isn't
• Hybrid mode is the default. Cellular-only or satellite-only can be set in the Desktop Application.
• On satellite, the device checks for cellular regularly and switches back when available.
• Avoids repeated switching in weak coverage to save battery.
• Keeps reporting over cellular indoors, where GPS isn't available.

Multi-BLE Capability and scanning by UUID

• Connect up to 5 BLE beacons per AssetHawk 
• Beacons can now be selected by UUID in addition to MAC address, so up to five beacons with the same UUID can be tracked without entering each device's address
• Fixed an issue where cancelling a Bluetooth scan could leave the device unable to re-enter pairing mode.
• Bluetooth power sequencing during boot has been reordered and corrected, fixing a case where the device could wait indefinitely for Bluetooth to come up.

Faster firmware updates

• Modem firmware can now be updated using delta (partial) updates, reducing the data transferred and the time an update takes.

More accurate motion reporting

• Fixed an issue where a movement timeout could expire while the asset was still moving, causing journey end to be reported too early.
• Motion state now updates directly from the motion event rather than a delayed status check, giving more consistent start-of-journey reporting.
• Tuned the default movement sensitivity threshold based on field testing

Device v1.2.0 (BLE 1.2.0) - June 2026

Improved motion and tamper reporting

• The device now detects when an asset has stopped moving as well as when it starts, giving accurate journey start and end reporting.
• Tamper alerts clear automatically after a configurable period rather than staying set indefinitely.
• Tamper state is reported on every message.
• Alert and tamper messages take priority over routine location messages.

More usable location data

• New option to send a message even when a GPS fix is unavailable, so you receive a heartbeat and device status rather than silence.
• New option to send location and Bluetooth beacon reports together (BLE sync mode), so an asset's position and its tagged contents arrive as a matched pair.

Reliability

• Connection retry and backoff timing have been tuned so devices reconnect faster after a network outage, and a fix to the connection failure counter stops it carrying over incorrectly between attempts, so devices maintain reporting through a wider range of network conditions.
• Improved automatic fault recovery that detects if message delivery has stalled and automatically reboots the device to restore normal operation

Device v1.1.0 (BLE 1.1.1) - April 2026 

Bluetooth tag tracking

• The device can now pair with and scan for Bluetooth beacons, so assets tagged with BLE beacons are detected and reported alongside the device's own location.
• Beacon reports include signal strength, letting you gauge the proximity of a tagged asset.
• Beacon selection is done by MAC address entry in the configuration tool
• Beacon settings can be changed in the field without a firmware update.

Better location accuracy and battery use

• The network can now request a GPS fix when it needs one, rather than the device fixing on a fixed timer regardless of demand.
• Location messages state why they were sent: scheduled, motion, tamper, or first message.
• Motion and tamper events reliably trigger a fix and a message.

Reliability and battery life

• Improved connection resilience, so devices maintain reporting through a wider range of network conditions.
• Refinements to how GPS, Bluetooth and the accelerometer are powered, extending battery life.